Credentials
PROFESSIONAL EDUCATION
Melbourne Business School, Melbourne
Master of Business Administrations - MBA, Executive Management
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Haas School of Business, Berkley
Building Strategic Innovation Capability
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Otto Beisheim School of Management, WHU
European Industry Studies
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University of Washington, Seattle
Double Bachelor's Degree
SERVICENOW MAINLINES
Adopting a Platform Owner Mindset
ServiceNow Administration Fundamentals (CSA, 24061932)
System Administration Advanced
ServiceNow Platform Implementation
Scripting in ServiceNow Fundamentals
Application Development Fundamentals (CAD, 24075697)
Configuration Management Database (CMDB) Fundamentals
Common Service Data Model (CSDM) Fundamentals
Performance Analytics Fundamentals & Advanced
Service Portal Fundamentals & Advanced
IT Service Management Fundamentals & Implementation (CIS, 24046391)
Hardware & Software Asset Management Fundamentals
HR Service Delivery Fundamentals & Implementation (CIS, 24068685)
Customer Service Mgmt Fundamentals & Implementation (CIS, 24068718)
Field Service Mgmt Fundamentals & Implementation
Discovery Fundamentals | Service Mapping Fundamentals & Advanced
Event Management Fundamentals
Security Operations - Vulnerability Response
Security Operations - Security Incident Response (CIS, 24068785)
Integrated Risk Mgmt - Risk and Compliance (CIS, 24075809)
Application Portfolio Mgmt Fundamentals & Implementation (CIS, 24075844)
SERVICENOW ON-DEMANDS
Welcome to ServiceNow | Subscription Management Overview
Automated Test Framework (ATF) Essentials
ServiceNow Upgrade Essentials | Get Started with Now Create
Now Support Administrator | Performance Analytics Essentials
Get Started with Reports | Responsive Dashboards Overview
Flow Designer Essentials | Get Started with AI Solutions
Introduction to ServiceNow HealthScan and Instance Scan
Predictive Intelligence Fundamentals & Implementation
Virtual Agent Fundamentals & Implementation
Natural Language Understanding Fundamentals
Continual Improvement Management Essentials