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Credentials

PROFESSIONAL EDUCATION

Melbourne Business School, Melbourne

Master of Business Administrations - MBA, Executive Management

Haas School of Business, Berkley

Building Strategic Innovation Capability

Otto Beisheim School of Management, WHU

European Industry Studies

University of Washington, Seattle

Double Bachelor's Degree

SERVICENOW MAINLINES

Adopting a Platform Owner Mindset

ServiceNow Administration Fundamentals (CSA, 24061932)

System Administration Advanced

ServiceNow Platform Implementation

Scripting in ServiceNow Fundamentals

Application Development Fundamentals (CAD, 24075697)

Configuration Management Database (CMDB) Fundamentals

Common Service Data Model (CSDM) Fundamentals

Performance Analytics Fundamentals & Advanced

Service Portal Fundamentals & Advanced

IT Service Management Fundamentals & Implementation (CIS, 24046391)

Hardware & Software Asset Management Fundamentals

HR Service Delivery Fundamentals & Implementation (CIS, 24068685)

Customer Service Mgmt Fundamentals & Implementation (CIS, 24068718)

Field Service Mgmt Fundamentals & Implementation

Discovery Fundamentals | Service Mapping Fundamentals & Advanced

Event Management Fundamentals

Security Operations - Vulnerability Response

Security Operations - Security Incident Response (CIS, 24068785)

Integrated Risk Mgmt - Risk and Compliance (CIS, 24075809)

Application Portfolio Mgmt Fundamentals & Implementation (CIS, 24075844)

SERVICENOW ON-DEMANDS

Welcome to ServiceNow | Subscription Management Overview

Automated Test Framework (ATF) Essentials

ServiceNow Upgrade Essentials | Get Started with Now Create

Now Support Administrator | Performance Analytics Essentials

Get Started with Reports | Responsive Dashboards Overview

Flow Designer Essentials | Get Started with AI Solutions

Introduction to ServiceNow HealthScan and Instance Scan

Predictive Intelligence Fundamentals & Implementation

Virtual Agent Fundamentals & Implementation

Natural Language Understanding Fundamentals

Continual Improvement Management Essentials

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