The Future of Work Isn't Coming. It's Here. Are You Ready to Adapt?
George Bernard Shaw nailed it: "Progress is impossible without change, and those who cannot change their minds cannot change anything."
This truth has never been more relevant. As we transition toward Agentic AI and an ecosystem of AI Agents woven into the future workforce, adaptability is everything.
Where do you start?
Successful transformation requires a structured, seven-step design workflow to guide the shift from manual to fully automated processes:
Identify the use case: What's the process to be transformed, and why?
Analyse the status quo: How is this process done today?
Define agent types: What kinds of Agents can achieve the outcome?
Specify data requirements: What information do Agents need?
Equip Agents with tools: What digital tools enable Agents to take action?
Test decision logic: How does the AI perform under real-world conditions?
Monitor & improve: What experts will ensure continuous optimisation?
Every transformation starts with a willingness to challenge your own perspective. It's not just about AI - it's about rethinking how you lead, design, and innovate.
